Workspace roles
Every user in your workspace has one of three roles:| Role | Description |
|---|---|
| Admin | Full control—can manage members, billing, capabilities, and all agents |
| Member | Standard access—can create and use agents based on agent-level settings |
| Guest | Limited access—can only access agents they’ve been explicitly invited to |
Inviting members
Admins can invite new members by clicking Invite Member at the top of the page.
colleague@example.com) or include names (John Doe <john@example.com>). Separate multiple addresses with commas.
Select the role for all invitees—Admin or Member. If your workspace uses teams, you can also add invitees directly to specific teams.
Invitations are sent immediately. Each recipient gets an email with a link to join your workspace.
Managing members
Use the search box to find members by name or email. Filter by role using the dropdown to show only Admins, or Members. Admins can change a member’s role or remove them from the workspace using the Actions menu on each row.Every workspace must have at least one Admin. You can’t demote or remove the last Admin—promote another member first.
Pending invitations
Below the members list, you’ll see any invitations that haven’t been accepted yet. Each shows the email address, assigned role, and invitation status.
Support access
If you’ve granted Abundly support staff temporary access to help troubleshoot an issue, this section shows who has access and when it expires. You can revoke support access at any time.
Working with teams
For larger workspaces, teams let you organize members by department or function. When teams are enabled, you’ll see a Teams tab next to the members list. Teams add a layer of organization:- Agents can belong to a team
- Members must be in that team to access those agents
- Team admins can manage members within their team
Teams are an enterprise feature. Contact support@abundly.ai to enable them.
FAQ
What happens when I remove someone from the workspace?
What happens when I remove someone from the workspace?
They immediately lose access to all agents and data. Their past conversations and actions remain in the logs for audit purposes. Removing someone from the workspace doesn’t delete their Abundly account—they simply no longer have access to your workspace.
Can Members invite other members?
Can Members invite other members?
No. Only Admins can invite new members, change roles, or remove people from the workspace.
What's the difference between Guest and Member?
What's the difference between Guest and Member?
Members have default access to workspace agents (based on each agent’s workspace access settings). Guests have no default access—they can only see agents they’ve been explicitly invited to. Use Guest for external collaborators who should only access specific agents.