Workspace Members

The Members page is where you manage who has access to your workspace. Invite new members, assign roles, and control who can do what.

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Workspace roles

Every user in your workspace has one of four roles: Use Collaborator for people who should use existing agents—chatting with them, being added to teams—without being able to create new ones. This is handy for onboarding new users through a guided setup agent before they get full access, or for anyone who should stick to using agents your admins or creators have already built. Guests are not invited from this page — they join when someone grants them agent access by email from an agent’s User access tab. Guests are only visible to workspace admins in the members list, which also shows which agents each guest can access. Guests don’t count toward your plan’s member limit.

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Inviting members

Admins can invite new members by clicking Invite Member at the top of the page. Enter one or more email addresses. You can use simple addresses (colleague@example.com) or include names (John Doe <john@example.com>). Separate multiple addresses with commas. Select the role for all invitees—Admin, Creator, or Collaborator. If your workspace uses teams, you can also add invitees directly to specific teams. Invitations are sent immediately. Each recipient gets an email with a link to join your workspace. If your plan has a member cap, invitations count toward that cap before they are accepted. The limit is evaluated as:

• Active workspace members (guests excluded)
• Plus pending workspace invitations (guest invitations excluded)

When you reach the cap, the invite action is disabled until you upgrade your plan, remove members, or revoke pending invites.

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Restrict access by email domain

Admins can limit which email domains are allowed in the workspace. Open Workspace → Settings → Login restrictions and enter a comma-separated list of allowed domains (for example, acme.com, acme.co.uk). Leave it empty to allow any domain. When the list is set:

• Invitations to addresses outside the allowed domains are rejected.
• Members whose email is no longer in the allowed list lose access to the workspace until the list is updated or they sign in with a different address.

If the email you’re currently signed in with isn’t in the list you’re about to save, the form warns you and the save is rejected — this prevents an admin from accidentally locking themselves out.

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Managing members

Use the search box to find members by name or email. Filter by role using the dropdown to show only Admins, Creators, or Collaborators. Admins can change a member’s role or remove them from the workspace using the Actions menu on each row. Each row also shows the member’s last login and last activity timestamps so you can see at a glance who is engaged and who hasn’t started using their seat.

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Leaving a workspace

Any member can leave a workspace they belong to by clicking Leave workspace in the page header and confirming. You immediately lose access to the workspace and all its teams, but your Abundly account and other workspace memberships are unaffected.

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Deleting your account

Leaving a workspace only removes you from that workspace. If you want to remove yourself from Abundly entirely, you can delete your own account from Profile settings → Danger Zone → Delete my account. A brief optional feedback form will appear — select your reasons for leaving and optionally add a note. This is voluntary and can be skipped. Type DELETE ME to confirm. Deletion uses a 30-day grace period:

• Your account is immediately signed out and login is blocked, with a message directing you to support.
• If you change your mind during the 30 days, contact support@abundly.ai to reinstate the account.
• After 30 days, your account and all associated data — including any workspaces you own — are permanently removed.
• You can’t register a new account with the same email address while a deletion is pending.

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Notifications

Each user has a bell icon next to their avatar in the top-right corner of the portal. The bell shows an unread count and opens a panel listing recent notifications such as agent approval requests, low-credit warnings, and trigger problems — for example a trigger that failed to run, was blocked by your plan limits, or was stopped by an attack-detection check. Notifications are personal — what you see depends on the agents you own and your workspace role. You can choose which categories you receive — and whether to also get them by email — from Profile settings → Notifications. Each category has separate in-app and email toggles. Both in-app and email delivery are on by default for all categories. You can turn off email delivery per category in your profile settings, or click the opt-out link in any notification email. Workspace and team admins can also configure notification categories at the agent, team, and workspace level. Open the Notifications card in agent settings, team settings, or workspace settings to control which notification types are enabled for that entity — for example, disable credit alerts on a specific agent while keeping them on for others.

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Pending invitations

Below the members list, you’ll see any invitations that haven’t been accepted yet. Each shows the email address, assigned role, and invitation status. For expired invitations, click Renew to send a fresh invitation email. Click Revoke to cancel an invitation entirely.

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Support access

If you’ve granted Abundly support staff temporary access to help troubleshoot an issue, this section shows who has access and when it expires. You can revoke support access at any time. Pending support requests also appear here—you can accept or decline them as needed.

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Working with teams

For larger workspaces, teams let you organize members by department or function. When teams are enabled, you’ll see a Teams tab next to the members list. Teams add a layer of organization:

• Agents can belong to a team
• Members must be in that team to access those agents
• Team admins can manage members within their team

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FAQ

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Learn more