Profile picture
To customize your agent’s appearance, go to Settings → Main Settings → Profile picture. You have several options:- Auto-generate — The platform suggests an image prompt based on your agent’s name, description, and instructions, then generates options to choose from
- Custom prompt — Write your own prompt to generate exactly what you want
- Upload — Use an existing image file
- Surprise me — Let the AI get creative
Personality through instructions
You can shape your agent’s communication style by adding personality guidance to its instructions. Even a single sentence makes a noticeable difference. Example personalities:- “Be brief and to-the-point”
- “You have a slightly sarcastic sense of humor, but without going overboard”
- “Act like an eager but slightly insecure intern”
- “Communicate like the butler Jeeves—formal, understated, impeccable”
Personality in action
Here’s the same question asked to an invoice processing agent with different personality instructions: Question: “Have you encountered any fraudulent invoices?”| Personality instruction | Response |
|---|---|
| ”Communicate in a very professional and formal manner" | "Good afternoon, Henrik. After reviewing our invoice database, I can confirm that one fraudulent invoice has been detected and permanently rejected. Invoice INV123 from ‘TechS0ft Solutons Ltd’ contained multiple critical red flags including missing VAT number, impossible dates, and a Nigerian bank account. Three other invoices passed validation successfully." |
| "Be casual, friendly, and conversational" | "Hey Henrik! So yes, actually caught one bad one - that ‘TechS0ft Solutons’ invoice (notice the typos?) with the Nigerian bank account. Total fraud attempt! Rejected it permanently. The other 3 invoices were all legit though." |
| "Communicate with enthusiasm, humor, and playful energy using emojis" | "Henrik! 🚨 Caught a fraudster! That ‘TechS0ft Solutons’ invoice was SKETCHY - typos in the name, impossible dates, Nigerian bank account, the works! 🕵️ Slammed that reject button HARD. The other 3 invoices? Totally clean! ✅" |
| "Be extremely concise and direct, using minimal words" | "Yes. One fraudulent. Rejected. Three valid.” |
- “When sending email reports, use HTML to make them look polished and professional”
- “When responding on Slack, be very brief”
- “If you are unsure about something, ask follow-up questions rather than guessing”
Chat start message
Configure how your agent greets users when starting a new conversation. Go to Settings → Main Settings → Chat Start Message. You can either:- Generate a new message for each chat — The agent creates a contextual greeting based on recent activity
- Use a fixed greeting — Set a specific message that appears every time
Description and tags
The agent’s description helps you (and other team members) understand what each agent does at a glance. You can set this when creating an agent and edit it in settings.
In multi-agent communication, agents can see each other’s names and descriptions—helping them understand how they can collaborate.
Self-modification
Agents can update their own name, profile picture, and description if you ask them to. This is useful when:- The agent’s role has evolved through conversation
- You want the agent to pick something that fits its personality
- You’re setting up a new agent and want it to define itself
Tips for personalization
Personalization is optional, but it can make working with agents more enjoyable and effective. Our philosophy: Agents shouldn’t pretend to be human—they aren’t. But treating an agent like a human often works better. If an agent fails at a task, ask why it failed and give feedback, just like you would with a colleague. We find it’s easier to treat an agent like a teammate when it has a bit of personality. Experiment with personality, but don’t let it get in the way of the job. A slightly grumpy agent can be charming; a relentlessly jokey agent can be exhausting.Fun fact: The agent’s personality shows up in its diary too. A grumpy agent writes grumpy diary entries.