Skip to main content

Documentation Index

Fetch the complete documentation index at: https://docs.abundly.ai/llms.txt

Use this file to discover all available pages before exploring further.

Teams let you partition your workspace’s agents and users into logical units—by department, project, or however makes sense for you. Each team can have its own administrators, capability settings, and member access controls.
Teams are an enterprise feature enabled by Abundly staff on request. Contact support@abundly.ai if you’re interested.
Agents page showing agents organized by team, with Commercial, Platform, and Training teams

When to use teams

Teams are optional and work best for workspaces that need:
  • Departmental boundaries: Different departments working with different agents
  • Delegated administration: Let team leads manage their own agents without full admin access
  • Capability controls: Restrict certain integrations to specific teams
  • Cleaner organization: Keep the agent list manageable as you scale
For smaller workspaces where everyone works with the same agents, you can skip teams entirely.

How teams work

When teams are enabled, agents and users are organized into teams. Each user can belong to multiple teams with different roles in each. Each team also has its own document library for files that should be shared within the team but not the whole workspace.

User roles

Workspace-level roles:
RoleAccess
AdminFull access to all teams, agents, and settings
MemberAccess based on team memberships
GuestLimited, invitation-only access
Team-level roles:
RoleAccess
AdminManage team members, invite users, configure team settings
MemberCreate and use agents within the team
GuestView-only access to team agents

Creating agents with teams

When you create a new agent, you’ll choose which team it belongs to. If you only have one option (a single team with global agents disabled), the agent is assigned automatically without showing a dropdown.
Create New Agent form showing a Team dropdown to select which team the agent belongs to

Managing teams

Managing teams happens in two places:
  • Teams page: A card-based overview of every team you have access to. Each card shows the team’s member and agent counts plus its monthly credit usage, with a “Team admin” badge highlighting teams where you can manage settings. Click a card to open the team’s home page.
  • Team home page: Lists the people, agents, and shared documents that make up the team, and is also where all team-level admin actions live.
    • Any member can remove themselves with the Leave team button in the page header — unless they are the team’s only admin, in which case another admin must be appointed first.
    • Team admins (and workspace admins) get inline member-admin controls on the People & Agents tab: invite new people, add existing workspace members, change roles, and remove members. Pending invitations for the team appear in the same view, with renew / revoke actions.
    • Workspace admins also get a settings kebab menu in the page header to Rename the team, Set / edit the monthly credit limit, or Delete the team. (Team admins can manage their team’s people but not the team’s existence or budget.)
    • If your workspace has active support access, support users assigned to a team show up in the team’s people list with their access expiry, and workspace admins can revoke access directly from that view.
Workspace admins can create new teams from the workspace-wide teams overview. (Documentation for that flow lives on the Workspace page in the product.)
Teams interface showing teams with members and roles

Team capabilities

Each team can have its own capability settings that override the workspace defaults. This lets you:
  • Enable integrations for a specific team that are off by default
  • Restrict certain capabilities to authorized teams only
  • Set different defaults for different teams
This is done on the Capabilities page, which has a section per team in addition to the workspace-wide defaults.
Capabilities disabled at the workspace level can’t be enabled at the team level. Team settings can only be more restrictive than workspace settings, or enable capabilities that are set to “default off” at the workspace level.

Team-specific capabilities

Some capabilities are designed specifically for teams:
  • Team Analytics — Gives team admins visibility into their team’s usage metrics, member activity, and agent performance, scoped to their team.
  • Team Explorer — Provides read-only access for team admins to browse documents and data across agents within the team.
These capabilities are scoped to the team and respect admin restriction tiers — they’re only visible to users at the required admin level.

Global agents

Agents that don’t belong to any team are called “global agents.” Your workspace can control who can create these:
  • Everyone: Any user can create global agents
  • Admins only: Only workspace administrators
  • Nobody: All agents must belong to a team
Global agents appear in a separate section and are only visible to workspace administrators.

FAQ

Yes. Users can belong to any number of teams and have different roles in each—for example, an admin in one team and a member in another.
No. Each agent belongs to exactly one team (or no team, if global agents are allowed).
An agent that isn’t in a team is called a “global agent.” Whether global agents are allowed depends on how your workspace is configured:
  • Global agents are allowed, and anyone can create them
  • Global agents are allowed, but only workspace administrators can create them
  • Global agents are not allowed—all agents must belong to a team
If teams are disabled for a workspace, all agents are effectively global agents.
Agents in the team become global agents (if allowed) or need to be reassigned. Users aren’t removed from the workspace—just from that team.
Teams are typically enabled for larger workspaces that need team-level access controls. Contact support@abundly.ai to discuss whether teams are right for your workspace. Once enabled, workspace admins can create new teams from the Teams overview page.

Learn more

Agent management

Administer agents and capabilities

Access control

Security roles and permissions