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Mailgun is the default email delivery provider for the Send Email capability. This is a platform-provided integration — no setup required.

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How to enable

Go to Settings → Capabilities and enable Send Email. Mailgun is used by default, but you can switch to other email providers in the advanced settings.

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How it works

When you enable the Send Email capability, your agent can send emails using Mailgun infrastructure. Emails are sent from your agent’s dedicated email address.
You can configure a whitelist of allowed recipients and require approval before sending. See the Send Email capability settings for options.

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Example use cases

  • “Send a follow-up email to the client with the proposal attached”
  • “Email the team a summary of today’s meeting in PDF format”
  • “Every friday afternoon, email the team a summary of the week’s good news (from slack).”