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Agents that coordinate complex workflows, manage other agents, and handle multi-step processes.

What Orchestration Agents Do

Workflow Coordination

Manage complex processes with multiple steps and dependencies.

Agent Management

Direct specialized agents to work together on large tasks.

Resource Allocation

Schedule and assign work across teams and systems.

Exception Handling

Handle issues and escalate when workflows go off track.

Example: Recruitment Workflow

An orchestration agent manages the hiring process:
1

Screening Agent

Reviews resumes and filters candidates.
2

Scheduling Agent

Coordinates interview times with candidates and interviewers.
3

Assessment Agent

Prepares interview materials and collects feedback.
4

Offer Agent

Generates offer letters and tracks acceptance.
The orchestration agent:
  • Moves candidates through stages
  • Ensures nothing falls through cracks
  • Handles exceptions and delays
  • Provides status updates to hiring managers

Example: Cross-Channel Escalation

Prompt:
If an urgent security-related problem is mentioned in Slack, 
notify me via SMS.
What the agent does:
  1. Monitors Slack channels for security-related keywords
  2. Evaluates urgency based on criteria
  3. Sends SMS for urgent issues
  4. Logs all escalations for review

Multi-Agent Architecture

Agent to agent communication

Delegation Pattern

Coordinator Agent
├── Invoice Analyzer (extracts data)
├── Compliance Checker (validates rules)
├── Approval Router (sends to right person)
└── Notification Agent (sends updates)

Expert Consultation Pattern

Customer Service Agent
├── Asks Legal Agent about contracts
├── Asks Technical Agent about products
└── Asks Finance Agent about billing

Benefits of Orchestration

BenefitDescription
SpecializationEach agent focuses on what it does best
ScalabilityAdd agents without rebuilding existing ones
ModularityUpdate individual agents without breaking workflows
VisibilityTrack progress through complex processes

Example: Dynamic App Creation

Prompt:
Create an interactive dashboard to show all ongoing support tickets, 
and historical trends.
What the agent does:
  1. Queries the ticket database
  2. Designs dashboard layout
  3. Creates interactive web application
  4. Publishes for team access
  5. Updates automatically as data changes

Best Practices

Specify exactly when and how work moves between agents.
What happens if one agent fails? Define fallback procedures.
Ensure the orchestrator can report on overall workflow status.
Each specialist should have a narrow, well-defined role.