> ## Documentation Index
> Fetch the complete documentation index at: https://docs.abundly.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Pricing

> Understanding Abundly pricing and credit usage

Abundly uses a credit-based pricing model that scales with your usage.

<Card title="View Plans & Pricing" icon="tags" href="https://app.abundly.ai/prices">
  See current plans, pricing, and credit details at app.abundly.ai/prices
</Card>

## Your workspace

Every Abundly account is a workspace — a shared environment where humans and agents collaborate together. Pricing is credit-based, and your member limit depends on your plan:

* **Unlimited agents** — create as many agents as you need
* **Team members** — invite your team (seat count depends on your plan)
* **You pay for credits** — consumed when agents perform actions

## How credits work

When your agents perform actions — sending emails, responding to chat messages, analyzing documents, making API calls, etc. — they consume credits. The cost depends on the amount of content the agent reads/writes, and the tools it uses.

Simple tasks use fewer credits, while complex multi-step operations use more. See the [Agent Optimization](/guides/agent-optimization) guide for detailed examples.

## How billing works

Credits are managed at the account level and shared by all your agents:

* **Initial credits** — you receive credits when you sign up
* **Monthly subscription credits** — each subscription includes a monthly credit allotment that refills at the start of every billing period. Unused subscription credits don't carry over — you always start a new month with your full plan allotment.
* **Top-ups** — purchase additional credits whenever you need them. Top-up credits stay on your account until used and aren't affected by the monthly refill.

## Managing costs

You have full control over your credit consumption:

* **Track usage** in the Usage Reports dashboard
* **Set limits** per agent to prevent runaway consumption
* **Optimize agents** by simplifying instructions and reducing context size

<CardGroup cols={2}>
  <Card title="Usage & Limits" icon="gauge-high" href="/features/usage">
    Learn how to track and control credit consumption.
  </Card>

  <Card title="Agent Optimization" icon="gauge-high" href="/guides/agent-optimization">
    Reduce costs and improve agent performance.
  </Card>
</CardGroup>

## FAQ

<AccordionGroup>
  <Accordion title="What happens when I run out of credits?">
    * **Agents automatically pause** when your credit balance reaches zero
    * **No data loss** — all configurations, documents, and chat history remain safe
    * **Easy restart** — agents resume immediately once you add more credits
  </Accordion>

  <Accordion title="How do I buy more credits?">
    Go to **Billing** in your account dashboard and look for the **Credits** tab to top up. You need an active paid subscription to purchase additional credits.

    Workspaces that aren't on a Stripe subscription can top up against a **FortNox invoice** from the same Credits tab — confirm the purchase, an invoice is issued, and the credits are added to your workspace right away.

    See [Plans & Pricing](https://app.abundly.ai/prices) for subscription options.
  </Accordion>

  <Accordion title="How do I get an invoice or receipt for my payments?">
    Open the **Payments** tab on the Billing page to see every successful charge, including subscription renewals and credit top-ups. Each row has:

    * **Invoice** — a Stripe-hosted invoice with your workspace billing details and applicable VAT/tax, suitable for accounting
    * **Receipt** — a simple proof-of-payment receipt

    Invoices are generated automatically for both subscription payments and credit top-ups. Very old top-up charges may only have a Receipt button.
  </Accordion>

  <Accordion title="Can I upgrade from trial at any time?">
    Yes — go to your account settings and choose a plan. Your subscription benefits start immediately and all your data remains intact. Contact [support@abundly.ai](mailto:support@abundly.ai) if you need help.
  </Accordion>

  <Accordion title="Can I apply a promotion code?">
    Yes — workspace admins can apply Stripe promotion codes directly from the **Plans / Billing** page. You don't need to switch plans first; just enter the code on your current subscription.
  </Accordion>
</AccordionGroup>